SpryEngage is our online water customer portal for managing your accounts.

Our water customer portal allows for capabilities such as:

• More intuitive user experience

• Improved bill layout

• Apply online for Aurora Water Cares and quickly upload documents to complete the application.

• Submit forms online

• Update mailing address and phone number

• Set multi-factor authentication for login

• Add, view and manage (improved controls for) multiple accounts with one sign-in

• Contact us – submit an electronic request for contact

• View and download payment and statement history

• FAQs

• View water consumption in the graph and select specific periods to view

• View water usage summary

• Receive response emails when submitting forms/contact us

You will need to sign up for a water customer portal account.
It only takes a couple of minutes, and the page will walk you through the process. 

Call the billing office at 303-739-7388 between 7:30 a.m. and 5 p.m., Monday through Friday.