Online Services

The Aurora Municipal Center is open 9 a.m. to 4 p.m. Monday to Friday by appointment, for payments and for limited walk-in services. Walk-in payments are available for Water Billing and Cashier Services. To make an appointment, contact departments directly, or contact Access Aurora at 303.739.7000.

Below are links to some of the services you can access from your business or home.

Engage Aurora

The city has a new tool to help foster meaningful conversations online and to help build lasting relationships with community residents and businesses: Engage Aurora. At a time when many in-person meetings are not possible due to COVID-19, the city wants to make sure we continue to provide a place for community conversations. Engage Aurora is easy to access and use. Join the conversation now. We are listening.

Engage Aurora - Your Tool for Letting Your Voice Be Heard

Customer Service Portal

To enhance access to online services, we have partnered with Accela, Inc. to offer a new Customer Portal for Aurora residents and businesses. The Customer Portal is currently operational for fire inspections, arborist licenses and homeowners association registrations. In 2021, access to additional city services will be made available on the Customer Portal, including temporary use permits, business licensing, marijuana compliance and more. Be sure to look for the link to handy video tutorials located within the portal. Please check back for updates on future Customer Portal services.

Customer Service Portal