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Leak Alerts

A better option for residential accounts is the water customer portal, which provides alerts for leaks or continuous flow events (such as a running toilet or accidentally leaving on a faucet). 

For commercial, industrial and institutional, irrigation only and mutli-family accounts, EyeOnWater
is a helpful tool for being on the lookout for leaks and 
continuous flow events (such as accidentally leaving on a faucet) and can notify you if it suspects one. Set up notifications through the EyeOnWater website or the mobile app using the Leak Alert function. If you have more than one meter on your account, you will need to set an alert for each meter.

Recommended Leak Alert Levels

Start with one gallon per hour

This low amount can catch most leaks, but depending on the normal use at your property, you may need to increase that setting to avoid false leak alerts. 

Using the EyeOnWater on a desktop?

Using the EyeOnWater mobile app?

Screenshot tutorials below

Iphone

Android

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