Lending Policy





The Aurora Public Library loans books and materials to its patrons for free according the following loan rules, policies, and fine structure. 

You can access your library account to see what items you have checked out, place holds, renew items and pay fines at My Account. Please visit the circulation desk at any of our locations or call 303.739.6600 if you have any questions. 


How Many Items Can I Borrow at One Time?
How Do I return My Items?
Is There a Grace Period for Late Returns?
How Much are Overdue Fines?
May I Renew My Items?
What is Auto-Renewal?
Has My Item Been Automatically Renewed?
Why Can't I Renew My Item?
How Will I Know if an Item is Overdue?
What Do I Need to Know About Delinquent Accounts?
How Does InterLibrary Loan (ILL) Work?


How Many Items Can I Borrow at One Time?
Books: Up to 60 items at one time for three weeks with up to four additional three week renewal periods. Additional renewals are not allowed if other customers have placed a “hold request” on the item. 

DVDs/Video and Music CDs: 
DVDs:  Up to 30 items at one time for seven days with a four time renewal of seven days.  CDs:  Up to 60 items for three weeks with up to four three week renewals.  Additional renewals are not allowed if a customer has placed a "hold" on an item. 

How Do I Return my Items?
Items may be returned at drop boxes found at each of our libraries.  Please note, that due to the COVID-19 pandemic, we are quarantining materials for 4 days after they are returned to the library.  During this time you will not be charged for the resulting late fees if items are returned before the grace period expires. Staff can assist you if you wish to check out additional items while your account is blocked as a result of returned items in quarantine.  

Is There a Grace Period for Late Returns?
There is a two-day grace period for all materials. If materials are returned after the grace period expires, fines will accrue from the due date. 

How Much are Overdue Fines? 
Fines accrue at 20 cents per day per item to a maximum of $10 per item. Items in quarantine will not be assessed late fees.

When are Borrowing Privileges Suspended?
When an account has reached $10 in unpaid fines, borrowing privileges are suspended. Fines can be paid online using your credit card. Borrowing privileges are also suspended when an account has received two overdue notices for any single item. 

May I 
Renew my Items?
There are several ways to extend your borrowing time period through renewing:
 - 
Online with My Account 
 - Calling any of our locations and speaking with a staff member directly.
 - Auto-renewal on eligible items. Learn more about Auto-Renewal here.

Please note, that the following conditions will prohibit renewal on an item:
- There is a hold on the item 
- The item is non-renewable, such as a museum pass 
- The item is downloadable, such as an OverDrive or Hoopla e-book or e-audiobook 
- The item has reached its maximum allowable renewals (currently four) 
- The item is checked out through Prospector or Interlibrary loan 
- The patron account charges have exceeded $10 
- There is a block on the patron's account 

What is Auto-Renewal?
As of Jan. 1, 2020, auto-renewal is now available on many items available through Aurora Public Library.  
Items eligible for auto-renewal will be renewed up to four (4) times when the three-day courtesy reminder is sent (three days prior to the item's due date). The new due date will be extended from the original due date. 

Pleased note that an item will not be renewed if: 
- There is a hold on the item 
- The item is non-renewable, such as a museum pass 
- The item is downloadable, such as an OverDrive or Hoopla e-book or e-audiobook 
- The item has reached its maximum allowable renewals (currently four) 
- The item is checked out through Prospector or Interlibrary loan 
- The patron account charges have exceeded $10 
- There is a block on the patron's account 
 
Has My Item Been Automatically Renewed?
Whether or not an item has been renewed will be reflected in your three-day courtesy notice email. Items that have been automatically renewed will display a new due date. Therefore, it is important to carefully review your due dates to avoid any overdue fees.  

Why can't I renew my item?
An item may not renew because: 
 - The item is on hold for another borrower. 
 - The item is an ILL item. 
 - The item has already been renewed the maximum number of times. 
 - The item is long overdue. 
 - There is a block on the patron’s account 

Please contact your local library if you have any questions.

How Will I Know if an Item is Overdue?
All overdue notices will be send via email. If we don’t already have an email from you in your account, please provide one at any Aurora Public Library branch or online at My Account
 
If you don’t have an email address on file with us, you may not receive your holds and overdue notices. Without an email, you will need to visit your online library account to see the status of your holds as well as the current due dates for any checked out items. 
 
First printed overdue notices are mailed 14 days after item is due. 

A bill for the non-returned item is 14 days after the 1st overdue notice (28 days overdue). This bill will include notification that if the account is not cleared within seven days, it may be assigned to a collection agency. 

What Do I  Need to Know About Delinquent Accounts?
Any account 60 days overdue with a balance over $25 that involves a lost book or other item will be sent to a collection agency. A $10 collection agency fee and per item processing fee is assessed in addition to fines and the value of lost items. 

How Do Interlibrary Loans Work?
Special items and items loaned through the Interlibrary Loan (ILL) program may have special loan period and renewal periods often driven by the loaning library system. To request an item, please fill out the Interlibrary Loan (ILL) Request form. 

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