These instructions are for filing a claim through Risk Management only. If you wish to preserve your right to sue the city of Aurora or any of its employees, you must comply with the provisions of the Colorado Governmental Immunity Act generally, C.R.S. Section 24-10-101, et seq. and specifically with the notice provision contained at C.R.S. Section 24-10-109.
Third party claims (citizen claims) against the city for auto liability, general liability and property damage liability are handled by the Risk Management Division of Human Resources.
The city of Aurora will need to investigate all claims to determine liability. If you believe that the city is responsible for your damages, Colorado State law requires that you will first need to file a claim in writing. Once we receive the written notification, we have up to 90 days to make a determination.
To file a claim we will need the following information from you in writing:
- Police case number (if applicable)
- Date of occurrence
- Time of day
- Description of what occurred
- The amount of damages resulting from the claim
- Estimates of the damage if obtained
- Your name
- Phone number
- Specifics on what you want the city to do, if anything
Please also note if you have notified any city departments such as Police, Public Works, Water or other departments in regard to your claim.
For Motor Vehicle Accidents:
Obtain an estimate from the body shop of your choice and attach.
- Damage under $1,000 you only need one estimate
- Damage over $1,000 you will need two estimates
Mail or fax this information to:
City of Aurora
Risk Management Division
Human Resources, Suite 3500
15151 E. Alameda Parkway
Aurora, CO 80012
For more information or questions, call 303.739.7225.