Customer Care (7:00 a.m. to 3:30 p.m., M-F) 303.326.8645
- Water and sewer emergencies
- Hydrant leaks & issues
- Report spill
- Drinking water questions
- Water pressure issues
- Storm drain concerns
- Locates / Call before you dig
After hours (3:30 p.m. to 7 a.m.) 303.739.6772
New water service, final meter readings or to cancel service 303.739.7388
To report a hazardous material spill or illegal dumping, or for information about proper handling of hazardous materials, please call 303.739.6772.
Information on Service Line Protection Plans
Companies have recently mailed Aurora residents advertisements for service line protection plans. Here's some guidelines to help you evaluate your risk for service line issues.