Public Safety Communications

APD 911 Comms

23911 E. Arapahoe Road
Aurora, CO 80016
Non-Emergency Phone: 303.627.3100
303.627.3129 (fax)
contactpsmanager@auroragov.org

If this is an emergency, please call 9-1-1. If you need a non-emergency police, fire or medical response, please call 303.627.3100. This email is not regularly monitored and we may not be able to respond timely so please call.

The Aurora Public Safety Communication Division was created in 2004 by combining the communications sections of the Aurora Fire Department and the Aurora Police Department. The center is a division of the Police Department and it's manager is a member of the department's Executive Leadership Team. The center is located in the Tallyn's Reach Municipal Center at 23911 E. Arapahoe Road.

The Public Safety Communications Division is a consolidated dispatch center with a staff of one director, one operations manager, one management assistant, one training supervisor, one staffing supervisor, ten floor supervisors, and 51 Telecommunicators. The center provides direct dispatch service for the Aurora Police Department and Aurora Fire Rescue.

The Public Safety Communications Division's training program is a progressive training program developed to qualify the department's staff in all aspects of public safety dispatching. Once a Telecommunicator has completed their career progression training they are fully qualified as a call-taker, services channel operator, fire dispatcher and police dispatcher.

The center operates 24 hours a day, seven days per week. In 2019, the center's staff handled more than 471,000 telephone calls, over 275,000 police calls for service and 51,405 fire calls for service.


911 Recording Requests

All requests must be made in writing and we do not require a subpoena. Recording requests require a minimum of one week, after receipt, to process.

  • A fee of $32.50 must be submitted with the written request.

  • All checks should be made to "City of Aurora" (we do not accept cash).

  • The city does not provide typed transcripts.

If you have additional questions, contact the Open Records Request Coordinator at APD-ORR@auroragov.org. 

Downloadable Recording Request Form

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