An emergency is any situation that requires immediate assistance from law enforcement, the fire department or an ambulance. If you are ever in doubt as to whether a situation is an emergency, you should call 9-1-1. It is better to be safe and let the 9-1-1 dispatcher determine if you need emergency assistance.
In an Emergency Situation - Police, Medical or Fire - Call 9-1-1 First
If it is not an emergency, please direct all other questions, comments, or requests to:
Access Aurora Customer Service
Monday through Friday, 8 a.m. to 5 p.m.
Weekends and After Hours
The non-emergency number for the Aurora Emergency Communications Center is 303-627-3100.
9-1-1 Recording Requests
All requests must be made in writing and we do not require a subpoena. Recording requests require a minimum of one week, after receipt, to process.
Downloadable Recording Request Form