Welcome to Aurora, Colorado

For storm related tree limb drop off, the Parks, Recreation & Open Space department has opened a drop-off site - daily through May 1 from 8 a.m. to 8 p.m. at Lowry Park, 1001 Dayton St. Only storm damage/tree limbs will be accepted (no other debris or trash). For questions regarding tree limb drop off please call Forestry at 303.739.7177.

Kids & 911

911 Children
Video about children and 911
Teach your children about 9-1-1
Parents can help prepare their children to call 9-1-1 if the need arises. Emergencies are scary situations for children. At times they may not know what to do. Here are some tips to teach your children how to use 9-1-1. Children need to know that 9-1-1 is not a toy. It should be used for emergencies only. They may not understand what an emergency is. Just have them remember when calling 9-1-1, don’t let the word Emergency scare you because you are helping someone who needs it.

Tell your children when to call 9-1-1 :
  • If they are ever lost and need help.
  • If there has been a car accident.
  • If they see a crime such as someone breaking into someone’s house.
  • If someone becomes very sick and is having a hard time speaking or breathing or turns blue.
  • If someone collapses or passes out, or appears to be “sleeping” but cannot be awakened.
  • If a house or building is on fire or smoking.
  • If they smell smoke or see a fire.
  • If someone is trying to hurt them.
  • If they hear an alarm.
  • If they are not sure if it’s a real emergency and there are no adults nearby to ask.
Prepare your child to answer these questions:
  • What is your address or where are you right now?
  • What is the emergency?
  • What is your telephone number?
  • What is your name?
Do not call 9-1-1:
  • For directions
  • For your lost or injured pet
  • When you’re bored and just want to talk
  • Don’t call 9-1-1 to ask question or play a joke. It is a crime to call 9-1-1 as a joke.
  • Never call 9-1-1 just to see what might happen.
boy calling 911
Facts for moms and dads:
Sometimes children are our best source of information because they are not aware of how serious a situation is and therefore can provide immense amounts of information critical to responding units.
  • Post emergency numbers next to all phones in your home, where children can see the numbers clearly.
  • Make sure children memorize their home address and telephone numbers.
  • Make sure children know the name and number of an adult to call in an emergency.
  • Teach kids how and when to dial 9-1-1 (or your local emergency numbers.)
  • Have a complete first aid kit in your home.
  • Keep any family member’s special medical needs and health insurance information handy.
  • In case of an emergency, have two escape routes from your home and an outside meeting place.
  • Practice evacuation plans annually.
  • Make sure your child can physically reach at LEAST ONE PHONE. Wall mounted phones can be unreachable for little children.
  • Make sure your house number is clearly visible from the street. It should contrast with the color of the surface it is mounted on.
  • Children playing with fire are a primary cause of house fires. Teach your children the dangers of playing with fire and matches or lighters.
  • Teach your child to dial 9 then 1 and another 1. Don’t practice calling 9-1-1 from a real phone.
Have the following information by the phone:
  • A list of emergency phone numbers
  • The home phone number and address
  • Any other contact information such as work phone numbers, cell phone numbers and neighbors phone numbers
City of Aurora Colorado -- 15151 E. Alameda Pkwy -- Aurora, CO 80012            Access Aurora: 303-739-7000