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Water Department

Aurora Water Mission Statement
Enhance and protect the quality of life for Aurora citizens by providing safe, dependable and sustainable water, sewer and stormwater services, today and in the future.

Aurora Water provides drinking water, storm drain and sewer service within the city of Aurora. To learn more about our system and services, visit AuroraWater.org
If you have any questions about your service, give us a call. We'll be glad to help.

Billing Questions
Customer Service (7 a.m. to 3:30 p.m. Monday-Friday) 
   To report:
Water line leak or break
Hydrant leaks & issues
Report spill
Drinking Water Questions
Water Pressure Problems/Water Pressure Questions
After Hours Emergency (3:30 p.m. to 7 a.m.)
Water Conservation Office
Wastewater & Storm Drain
New Water Service, Final meter readings or to Cancel Service
Administration Offices
Aurora Water Media Relations
303-739-7662 or

General Address
Aurora Water
15151 E. Alameda Parkway
Aurora, CO 80012
Aurora Water Billing Office
Located on the first floor of the
Aurora Municipal Center
15151 E. Alameda Parkway
Hours: 7:30 a.m. to 5 p.m.
Payment mailing address
Aurora Water
P.O. Box 719117
Denver, CO 80271
City of Aurora Colorado -- 15151 E. Alameda Pkwy -- Aurora, CO 80012            Access Aurora: 303-739-7000