The city of Aurora will need to investigate all claims to determine liability. If you believe that the city is responsible for your damages, Colorado State law requires that you will first need to file a claim in writing. Once we receive the written notification, we have up to ninety days to make a determination.
To File a Claim we will need the following information from you in writing:
- Police case number (if applicable)
- Date of occurrence
- Time of day
- Location
- Description of what occurred
- The amount of damages resulting from the claim
- Estimates of the damage if obtained
- Your name
- Address
- Phone number
- Specifics on what you want the city to do, if anything.
Please also note if you have notified any city departments such as Police, Streets, Utilities or other departments in regard to your claim.
For Motor Vehicle Accidents:
- Obtain an estimate from the body shop of your choice and attach.
- -if the damage is under $1,000 you only need one estimate
- -if the damage is over $1,000 you will need two estimates
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Mail or fax this information to:
City of Aurora
Risk Management Division
Human Resources, Suite 3500
15151 E. Alameda Pkwy.
Aurora, CO 80012
For more information or questions, call 303-739-7225
Fax: 303-739-7650
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