Thank you for your interest in Aurora Water. There are several ways to contact us.
E-mail
You can e-mail us at Aurorawater@auroragov.org.
General AddressBilling Office
Aurora Water 15151 E. Alameda Parkway Aurora, CO 80012 303-739-7370	Located on the first floor of the Aurora Municipal Center 15151 E. Alameda Parkway Hours: 8 a.m. to 5 p.m.
Phone
Customer Service (7 a.m. to 3:30 p.m.) To report: Water line leak or break (Hydrant leaks & issues Report spill Drinking Water Questions Water Pressure Problems/Water Pressure Questions Locates / Call before you dig	303-326-8645
After Hours Emergency	303-739-6741
Bill Questions	303-739-7388
Wastewater & Storm Drain	303-326-8050
New Water Service	303-739-7388
Final meter readings / Cancel Service	303-739-7388
Administration	303-739-7370
Water Conservation – Audits and Rebates	303-739-7195
Office of Water ConservationCapital Projects Office
Aurora Water Conservation Office Aurora Municipal Center 15151 E. Alameda Parkway Suite 3200 (in Public Works) Aurora, CO 80012 303-739-7195	14707 E. 2nd Ave. Suite 150 Aurora, CO 80011 720-859-4300
Public/Media Relations
Aurora Water 15151 E. Alameda Parkway Suite 3600 Aurora, CO 80012 303-739-7081